Verified Institutional Expertise

Nicolas
Chammaa

General Manager at Rotana Hotel Management Corporation PJSC. Leading excellence through strategic institutional governance.

location_on Fujairah, United Arab Emirates
calendar_today Since May 2022 – Present
Notre Dame University – Louaize (NDU) • 1999

Bachelor of Hotel Management and Tourism

Hotel Operations Management Luxury Hospitality Leadership Pre-Opening and Asset Management Food and Beverage Operations Guest Experience Excellence Financial and Revenue Management Team Leadership and Development Quality and Service Standards
payments

Core Governance

Advanced orchestration of high-impact corporate strategies.

analytics

Fiscal Architecture

Designing complex financial frameworks for large-scale growth.

Career Timeline

Tracing the trajectory of elite institutional leadership.

May 2022 – Present

Rotana Hotel Management Corporation PJSC

General Manager

Lead full hotel operations for a luxury beachfront resort | oversee guest experience | ensure brand standards and service excellence., Drive financial performance | revenue optimization | cost control and operational efficiency., Develop and inspire multicultural teams to deliver consistently high guest satisfaction.

Sep 2021 – Dec 2021

Power International Holding

Head of Operations, Hospitality Division

Managed hospitality asset portfolio | operational oversight of multiple luxury properties., Led pre-opening operations for four major hospitality projects including LXR and Hilton brands., Ensured alignment of operational strategy with owner and investor objectives.

Mar 2020 – Sep 2021

Emaar Hospitality Group

General Manager

Pre-opening and post-opening leadership of a five-star beachfront resort | operational setup | brand positioning., Oversaw rooms division | food and beverage | leisure and wellness facilities., Delivered market entry success for the first five-star Vida resort in the emirate.

Sep 2018 – Feb 2020

Emaar Hospitality Group – Vida Downtown

General Manager

Led operations of a flagship lifestyle hotel | luxury service standards | guest engagement., Managed pre-opening of serviced residences | facilities | commercial readiness., Strengthened brand reputation through quality delivery and operational consistency.

Mar 2017 – Aug 2018

Shangri-La Group

Resident Manager

Oversaw daily hotel operations | rooms | food and beverage | banqueting., Ensured service excellence across luxury hospitality standards., Supported revenue growth and guest satisfaction initiatives.

Mar 2015 – Mar 2017

Shangri-La Group

Resident Manager

Managed large-scale luxury hotel operations | guest services | event and banquet facilities., Led cross-functional teams in a high-volume hospitality environment., Maintained market-leading service reputation in a competitive destination.

Jun 2013 – Feb 2015

Shangri-La Group

Resident Manager

Oversaw integrated destination resort operations | multiple hotel brands | villas and marina., Managed extensive food and beverage outlets | leisure | guest services., Ensured service consistency across ultra-luxury and family resort segments.

Apr 2012 – May 2013

Shangri-La Group

Executive Assistant Manager – Food & Beverage

Led food and beverage strategy | operational execution | service quality., Optimized outlet performance | cost control | guest satisfaction., Supported senior leadership in large-scale resort management.

Dec 2010 – Apr 2012

Shangri-La Group

Director of Food & Beverage

Directed food and beverage operations | multiple outlets | luxury resort standards., Led service innovation | guest experience enhancement., Managed high-end dining concepts in a premium leisure destination.

Sep 2009 – Dec 2010

Traders Hotel Dubai by Shangri-La

Director of Food & Beverage

Managed hotel dining operations | banqueting | concept development., Led new outlet planning | financial projections | operational launch., Strengthened food and beverage revenue streams.

Jul 2008 – Aug 2009

Layia Hospitality

Director of Food and Beverage

Pre-opening leadership for hotel food and beverage operations., Designed outlet concepts | staffing models | service standards., Supported brand transition and operational launch.

Engage with institutional expertise.