Miriam Matesanz Promoted to Renewals Representative SMB | AMER at Zendesk

Miriam Matesanz has stepped into a new role as Renewals Representative SMB | AMER at Zendesk, continuing her remarkable journey in tech sales and customer experience management.

With a strong track record across leading tech companies, Matesanz brings extensive expertise in driving customer retention, executing high-impact projects, and optimizing client engagement. Her previous roles at Nowports and WeWork allowed her to lead complex projects, implement strategic initiatives, and enhance customer satisfaction across LATAM. She has consistently demonstrated the ability to combine analytical insights with innovative solutions, improving revenue performance and delivering superior client experiences.

Miriam holds a degree in Finance from Universidad Panamericana and has further strengthened her international business acumen through studies at Universitat Abat Oliba CEU.