Khalid Alhazmi

Governance Policy and Process Manager

Emirates NBD

July 2023 – September 2024

• Established and monitored SLAs | conducting annual reviews with business owners.
• Managed governance-related strategic projects and strengthened stakeholder relationships.
• Reviewed audit findings | compliance reports | and operational processes to address risks and gaps.

Payment & Treasury Operations Manager

Emirates NBD

June 2021 – July 2023

• Managed domestic (SARIE) and international (SWIFT) payment operations.
• Oversaw treasury operations including FX | MM | bonds | and Islamic deposits.
• Coordinated with auditors | ensured data accuracy | and mitigated financial risks.

Operations Manager JMB

Emirates NBD

January 2018 – June 2021

• Supervised teller and customer service teams to deliver high-quality service.. Ensured operational efficiency | audit compliance | and risk mitigation at branch level.
• Managed ATM/CDM cash flow | safe custody | and daily operations.

Operations Manager

Samba Financial Group

February 2012 – January 2018

• Directed branch operations | customer service | and internal audits.
• Ensured compliance with banking regulations and maintained strong local business relationships.

Head Teller

The Saudi Investment Bank

March 2010 – January 2012

• Managed cash flow | ATMs/CDMs | and vault security.
• Oversaw teller operations and ensured service quality.

Teller

The Saudi Investment Bank

January 2009 – March 2010

• Handled customer transactions | deposits | withdrawals | and reconciliations.

Master’s Degree, Business Administration and Management

Midocean University

(2025)

Bachelor’s Degree, Information Technology

King AbdulAziz University

(2005 – 2009)

Diploma in Business Administration

JICC

(2005 – 2007)