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Naif AlThobaity

Naif AlThobaity

🏢 Al Kiswah Towers Hotel (IHG Managed) 📍 Makkah, Saudi Arabia
Hospitality Management

Contact Information

Profile Summary

Naif AlThobaity is a highly accomplished hospitality executive with over 33 years of leadership experience across some of Makkah’s most prominent hotels. Currently serving as the General Manager of Al Kiswah Towers Hotel, the largest IHG-managed property globally with over 5,500 rooms, Naif orchestrates large-scale operations, catering to millions of pilgrims during Ramadan and Hajj. With a proven track record in hotel management, he has successfully elevated operational standards, driven revenue growth, and fostered exceptional guest experiences in high-demand environments. Naif’s leadership is underscored by his strategic vision, operational excellence, and hands-on approach to managing complex hospitality operations.

Professional Experience

Director of Operations

Makkah Clock Royal Tower, A Fairmont Hotel

  • Managed high-volume hotel operations | serving diverse international clientele.
  • Led cross-functional teams through periods of intense demand | enhancing service delivery and operational efficiency.
  • Drove initiatives to improve guest satisfaction and streamline operational workflows.

Front Office Manager

InterContinental Taif

  • Progressed from Telephone Operator to Front Office Manager over 17 years | establishing a reputation for operational excellence.
  • Led guest service operations | implemented training programs | and optimized front office procedures.
  • Played a key role in maintaining exceptional guest relations and service quality standards.

Education

Master’s Degree in Hospitality Administration and Management

Cornell University, USA

Graduate, IHG Journey to GM Program

  • Advanced leadership training focused on operational excellence
  • strategic planning
  • and team management.