Badur K. Muzaffar

🏢 Chedid Insurance Brokers 📍 Jeddah, Saudi Arabia 📅 Joined November 2019 – Present

Insurance

Contact Information

Profile Summary

Badur K. Muzaffar is a seasoned insurance and business development professional with over 15 years of diverse experience across client relations, regional operations, account management, and strategic leadership. Fluent in Arabic and English, he excels in high-pressure environments and brings a well-rounded skill set in team leadership, quality assurance, customer service, and executive support. His international education and certifications in insurance and management strengthen his effectiveness in driving regional growth, building client trust, and improving operational performance.

Skills

Regional Operations Management Insurance Brokerage and Policy Management Client Relationship Development Business Development and Sales Strategy Executive and Administrative Support Team Leadership and Employee Training Bilingual Communication (Arabic and English) Quality Assurance and Customer Service Contract Negotiation and Key Account Management Report Writing and Analytical Thinking

Professional Experience

Key Account Manager

AXA Cooperative Insurance Company

August 2019 – November 2019

Managed high-profile accounts and ensured tailored insurance solutions.
Acted as a primary contact for client needs | queries | and renewals.

Client Relations Manager / Business Development

Trust Insurance Brokers

September 2016 – June 2019

Built and maintained strong relationships with corporate and individual clients.
Identified business opportunities and contributed to revenue growth.

Office Manager & Executive Secretary to the General Manager

Trust Insurance Brokers

December 2008 – March 2010

Handled executive correspondence and scheduled meetings.
Monitored employee attendance and company assets.
Supported senior leadership with daily operational tasks.

Customer Relationship Manager

SALEM H. AL-AMMARI

July 2007 – July 2008

Trained staff and reviewed performance.
Ensured quality standards and prepared weekly reports for leadership.

Assistant Manager of Operations

Muzaffar Group

February 2004 – April 2008

Managed daily operations and supervised staff.
Tracked inventory levels and reported metrics.

Education

MBA in Strategic Management

Niagara University, USA

2015 – 2016

Bachelor of Business Administration in Management

Bloomsburg University, USA

2012 – 2014

Diploma in Insurance

Chartered Insurance Institute, UK

2011

English Language Studies

ELS English Language School, USA

2009 – 2011

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